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Terms and conditions

Version: 24 September 2025

  1. Definitions
    • Service: the digital service or functionality for which the customer purchases a license via Sumora World.
    • License: the right of use that the customer obtains for a period of one (1) year.
    • Customer: the right of use that the customer obtains for a period of one (1) year.
    • Agreement: the agreement between BonPensa and the Customer for the purchase of a license.
  2. Applicability
    • These terms and conditions apply to all offers, orders, and agreements made through Sumora World.
    • Deviations are only valid if agreed in writing.
  3. Offer and Formation of the Agreement
    • The agreement is concluded as soon as the customer has completed the order via the website and payment has been received.
    • BonPensa reserves the right to refuse an order in the event of obvious errors or abuse.
  4. License and Use
    • After payment, the customer will receive a license that is valid for one (1) year.
    • The license is personal and may not be transferred, sold, or shared with third parties, unless expressly permitted in writing.
    • Unlawful use may result in immediate termination of the license without entitlement to a refund.
  5. Prices and Payment
    • All prices are quoted in euros and include VAT, unless otherwise stated.
    • Payment is made using the payment methods offered on the website.
    • The license will only be issued after full payment has been made.
  6. Duration and Termination
    • The license is valid for one (1) year from the activation date.
    • After expiration, the license will automatically lapse unless the customer purchases a renewal in a timely manner.
    • There is no automatic renewal.
  7. Right of withdrawal
    • For digital products and licenses, the right of withdrawal expires as soon as the customer has gained access to the service.
  8. Liability
    • BonPensa is not liable for damage resulting from incorrect or unauthorized use of the service.
    • BonPensa's liability shall at all times be limited to the amount paid by the customer for the license in question.
    • BonPensa strives to ensure good availability of the service, but does not guarantee uninterrupted access.
  9. Privacy and Data Protection
    • BonPensa processes personal data in accordance with applicable legislation and as described in the Privacy Statement on the website.
  10. Changes
    • BonPensa may amend these general terms and conditions.
    • For agreements that have already been concluded, the terms and conditions that applied at the time of purchase will continue to apply.
  11. Applicable Law and Disputes
    • This agreement is governed exclusively by Dutch law.
    • Disputes shall be submitted to the competent court in the district where BonPensa is located, unless mandatory law stipulates otherwise.